.Five9 (FIVN) has been actually rewarded the 2024 Aragon Research Study Innovation Award for AI Contact Centers and called a Leader in two Aragon Research Planet reports: AI Broker Platforms in the ICC, 2025, and also Intelligent Call Center, 2025. The provider was actually identified as one of the most tactical provider in the artificial intelligence Representative Platforms report.At the core of Five9’s technology is their vision for The brand-new CX, where AI Agents and AI-empowered Human Agents team up to provide hyper-personalized consumer experiences. The firm lately presented new improvements consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s ideal use of technology in market progression as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Analysis World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Investigation Entire world: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Representatives artificial intelligence et Agents Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also called an Innovator in The Aragon Analysis World for Artificial Intelligence Representative Platforms in the ICC, 2025 as well as Aragon Research Study Entire World for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX Platform, has been actually called a champion of the 2024 Aragon Study Advancement Award for AI Get In Touch With Centers. Additionally, Five9 has been named a Forerunner in pair of Aragon Study Entire world documents: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025. This acknowledgment from Aragon Investigation underscores Five9’s placement as a leader in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 record positions Five9 as the best
strategic provider measured in
the file, recognizing Five9 s important vision for AI-driven innovation in CX. At the core of this technology is actually Five9’s goal for The brand new CX where AI Agents and AI-empowered Human being Agents collaborate to supply hyper-personalized, uncomplicated client adventures. Through inspiring companies to supply transformative client interactions while reducing expenses as well as boosting efficiency, Five9 is actually specifying brand new standards for AI-powered remedies in the call center field.
AI is foundational for making extraordinary client expertises, and also our company are actually recognized to become pinpointed by AragonInvestigation as impressive for our attempts to thrust the intelligent connect with center ahead, pointed out Jonathan Rosenberg, Chief Technology Policeman and Head of AI, Five9. Our focus has been, and will continue to be, helping services deliver those expertises with easy-to-use tools and capabilities. Along with each brand-new advancement, our company take a progression for each Five9 and for the industry overall.
The Aragon Analysis Technology honor pinpoints service providers leveraging speculative use of technology to certainly not simply adapt as markets alter, but to proactively interrupt as well as notify just how their markets will certainly progress. Five9 was officially presented along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards ceremony.Five9’s commitment to technology, particularly its own eyesight for blending AI Agents and also AI-empowered Human Being Representatives, is specifying a brand-new standard for just how companies may provide hyper-personalized and also seamless customer adventures, claimed Jim Lundy, Creator, Chief Executive Officer and also Lead Expert, Aragon Investigation. This honor and also file recognition improves Five9’s commitment to providing artificial intelligence developments for CX.
Previously this year, the company introduced new advancements, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents, that completely transform the means providers approach CX, steering much better results for each consumers and agents. Regarding Five9. The Five9 Intelligent CX Platform, powered through Five9 Brilliant AI, delivers a detailed room of answers to electrical power AI-elevated client knowledge that supply better business outcomes and also Deliver Pleasure to CX.
Our merged cloud-native offering permits hyper-personalized customer expertises as well as additional enabled workers, creating every consumer communication much more connected, simple and easy, and also private. Depended on through 2,500 +consumers and 1,400+ partners around the globe, Five9 combines the power of AI, our system, and also our folks to steer AI-elevated CX.To find out more, browse through www.five9.com. Involve along with our company @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Civil liberties Scheduled.
The identity of an Aragon Analysis award champion is certainly not an endorsement through Aragon Research study of any kind of vendor, product, or company. Sight source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What primary honors carried out Five9( FIVN) succeed in 2024 coming from Aragon Research? Five9 gained the 2024 Aragon Research Study Development Honor for Artificial Intelligence Contact Centers and also was actually named a Leader in two Aragon Research Globe records: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025.
What brand-new AI products did Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to completely transform consumer experience administration.How performs Five9’s( FIVN )BRAND-NEW CX vision effect customer care? Five9’s brand new CX eyesight integrates artificial intelligence Brokers along with AI-empowered Human Brokers to provide hyper-personalized, simple and easy clientexpertises while minimizing costs as well as enhancing efficiency.
What was actually Five9’s( FIVN) important job in the Aragon Investigation Entire world 2025 file? Five9was actually set up as one of the most key merchant in the artificial intelligence Representative Operating Systems in the ICC, 2025 report, identifying their important vision for AI-driven innovation in CX. When performed Five9( FIVN) obtain the AragonResearch Study Development
Award
?
Five9 was officially offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards event.